No Cellular Data Options in Settings iPhone 13
DoubleWahoo
Newbie

Traveling in France with the Verizon International plan.  Able to send and receive calls but no txt or data.  When I go into settings and click on Cellular, I am completely missing the Cellular Data Options which is where I normally turn on Data Roaming.  I only have Cellular Data and Set Up Personal Hotspot.  How do I get back my Cellular Data Options in Settings so I can turn on Data Roaming?

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vzw_customer_support
Customer Service Rep

We always want to make sure you're able to stay connected while traveling internationally, DoubleWahoo. Please tell us, do you happen to have both your eSIM and physical SIM card active? Are you still unable to connect to data? Have you tried manually selecting a roaming carrier yet: http://spr.ly/6601PPdzD

~Izzy

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vzw_customer_support
Customer Service Rep

Hello. We wanted to check back with you to see if you still needed assistance. If so, please let us know. We would love to continue to help. 

~Ivone

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