No bars after new SIM card and restart

SusieL
Newbie

My phone only gets periodic cell service even after a SIM card replacement, powering off, and putting it in airplane mode. I deleted some apps, but that didn't help either. This problem started with dropped calls and escalated over the last couple of months.  HELP! 

Thank you in advance!

Susie

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vzw_customer_support
Customer Service Rep

Hello, SusieL, we know it's important to have service when you need it. You mentioned this has been going on over the last couple of months and started with dropped calls. What other issues are you running into? Is this happening at a particular location? 

-Lauren

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