When I try to sign into my message plus app on my iPad it comes up Not able to generate pin. I tried everything restarting, update my iPad, and no solution any ideas how to fix this
Are you signing in using the number/profile associated with your iPad's line or the number/profile of another line on your account?
It sounds like your tablet line wants to verify with a Secure PIN to access the Message+ features. Let's take a look at your account to assist with this. Please, Private Message us for an agent to verify. - NicholasS_VZW
We're concerned that you want to port out your service with us. However, there should not be any hassle when trying to retrieve the Transfer Pin. Let's gather more details about the problems you're having. Please share the exact error received. Are you using the website or My Verizon app? -Rita K.