Not receiving VM notifications
NavyMom2019
Newbie

I have an 11 ProMax, VM is set up with a custom message. I know how to retrieve my messages, but I am not being alerted that I have any waiting for me. I have missed two important messages this week. Can anyone help me? Thanks

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Correct answers
Re: Not receiving VM notifications
vzw_customer_support
Customer Service Rep

Hi there, NavyMom2019!

A pleasure to greet you!
In this case we'll be recommending assuring that the notification setting is currently set ON. 
To do so, please:
On your iPhone, open the Settings app.
Tap Notifications and then Voice.
Turn on or off the notification settings you want to change.

>Tom

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Re: Not receiving VM notifications
vzw_customer_support
Customer Service Rep

Hi there, NavyMom2019!

A pleasure to greet you!
In this case we'll be recommending assuring that the notification setting is currently set ON. 
To do so, please:
On your iPhone, open the Settings app.
Tap Notifications and then Voice.
Turn on or off the notification settings you want to change.

>Tom

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