Not receiving verification texts
Rickygodoy25
Newbie

Not receiving the verification text codes when trying to log into instargram 

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vzw_customer_support
Customer Service Rep

I'm sorry you are having problems with receiving the verification code from Instagram, Rickygodoy25. I know how important it is to receive these text messages. Let's look into this further. When did you start experiencing this problem? Is this happening with other verification codes? Are regular text messages working correctly?

 

GersonG_VZW

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It started yesterday and yes happening with other codes too regular text are fine

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Josselson
Enthusiast - Level 2

Are you receiving them now? I have been having the same problem with my iPhone 11.

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vzw_customer_support
Customer Service Rep

We are here to help. We always want you to be able to receive your notifications. When did this start happening?BrittanyC_VZW

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