SIM card not activating

[Wtruitt1]

My daughter lost her Sim card and it was just replaced by mail. iPhone  powered on with the new Sim card and it says activation may take a while, but the phone never activates. Office is closed so can’t get any help that way so thought I would reach out to the community. Any advice?

[vzw_customer_support]

Activating a phone should be smooth sailing. Our goal is to help. Here's a link that will assist with activating a device via My Verizon https://www.verizonwireless.com/support/how-to-activate-device-video/. Have you tried to complete the activation in different locations? Are you connected to Wi-Fi when you attempt to activate the phone? Have you powered off and on the phone since this issue started? 

CoreyM_VZW

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