I am getting really slow 4G LTE speed in my area especially in my house. I get about 0.1-0.3 Mbps even though I have 3 bar signal in the house. Do you know if this can be fixed?
We understand looking for the best service and signal. What kind of phone do you have? Is this happening the same indoors as outdoors? We can look over your area to see if anything is going on. Can we please have your ZIP Code?
JavierD_VZW
I currently have iPhone XS Max and this is more prominent inside but it sometimes happens outsides too.
Zip code: 24060
I am sure we will figure this out together Devpatel. I understand how slow speeds can be annoying. I don't see any reported outages. Is anyone else having this issue?What speeds do you get when your outside? When did this start happening? AmberF_VZW
I talked with my friends who have Verizon and they are having the same problem too. I get speeds like 0.1-0.2 when I am inside my house Mbps and around 10 Mbps (with full bars) when outside. It start happening from day one we switch to Verizon like 2 days ago
Yes I am having similar issues with my iPhone Xs. My signal reception similarly shows 1-2 bars but my download speeds are consistently less than 1 mbps. This is particularly bad indoors however also happens outdoors occasionally
zip: 33435
Yes I am having very slow lte myself. It started when I got an xr about a month ago. I came from a 6s and had no problems with it. It seems to happen anywhere, but is intermittent.
Please try to run a Network Settings Reset. Settings > General > Reset > Reset Network Settings.
DillonY_VZW
Ugh!! That never works.......never works!!! Hear it all the time, reset reset reset
If I fixed cars that way, I’d be out of business soon!!!!
but multi million dollar companies can get away with it
terrible it up people, it’s not gonna get any better and the money keeps getting higher
Hello there Donna5249. We never like to see our customers upset. Are you experiencing the same issue? Have you reached out to us here regarding any concerns you're having? We'd love to address any specific issues you are experiencing with your account.
CandiceH_VZW
In 24236 on my Xr I'm seeing speeds of around 20KB/s (yes, KB/s) with 3 bars of LTE. Speeds have been slow here for a while, but they are much worse with my Xr than they were with my iphone 7. We did change plans when I upgraded my phone, but I know I get much better speeds in other locations, even nearby towns.
I can definitely understand your need for speed. I'm sorry if you're experiencing slower than expected data speeds in your area. I would love the opportunity to look into this data speed issue with you.
I checked our coverage map for this zip code, and although I do see we have 4G LTE coverage in this zip code, I do also see some spotty coverage areas in the same zip code. Are you experiencing problems with your calls and texts as well at this location, or is this only affecting your data connections? Can you provide me the nearest cross streets, city and state of the problem area so that I can take a closer look at our coverage in that exact location? Lastly, are other Verizon Wireless users experiencing this same signal issue at this location?
AnthonyTa_VZW
Hi,
I am having the same exact issue in 91210 zip, I get extremely slow service here especially at my work desk. Have went to the store and spoken to at least 5 reps that either tried to sell me a bigger data plan, (mind you we have not increased our data usage in over a year and a half so I don't see why this would be happening) or told me there isn't anything we can do about it. Its super frustrating as I am in Medical Case Management and work a lot through my personal phone through HIPPA compliant APPS that do not open because of the shotty service, and I really did not have this issue before other than when its started about 4 weeks ago 😞
marissajalves22, having a reliable connection is important to have at all times especially for your field of work, and we want to fix this. Thank you for providing your Zip code. I thoroughly reviewed the 91210 area and found no service issues or outages to report. Is the issue you’re experiencing happening indoors/outdoors or both? Are others experiencing the same issue? How are your calls and text messages working at this time?
KevinM_VZW
I have been experiencing the same issues. More so at work in downtown Boise, 83707. I have noticed that I only get full bars in certain locations in the Treasure Valley, 83713 & 83704. I have an iPhone 6s and have not had any problems until 2 weeks ago. Tried the network reset and that didn't do anything.
I know the importance of maintaining reliable service when and where you need it! Are these concerns primarily happening indoors? What plan are you currently on? Are other users that you know of having similar issues in the same area?
YaleK_VZW
I have The exact same problem again! Verizon sent me a new iPhone XR And this one is even slower than the last! I miss my iPhone 6s bad
bartlearman,
I completely understand missing your old device, when the problems you've experienced seem to have arrived at the same time as the new phone. However, I want to assure you that the iPhone XR has much newer processing and network technology onboard and does not have a known performance issue, so any lackluster performance you might be noticing will have another root cause that we want to determine.
Can you provide your city and a nearby major cross street? Did you make a plan change around the time that you originally purchased the iPhone XR?
ColinH_VZW
We never want anyone to get speeds less than what they should be getting with us, skipper2020. We have sent you a Private Message, we want to help, but need more details from you.
Please only respond to that message going forward.
StevenG_VZW
Why the heck would it matter what phone he has? Unless he's rocking a phone that's older than the iPhone 5, this should not be a problem. Stop blaming the devices and check your dang cell towers.
Start a new topic or ask questions in the open forum.
