I had two kids on smart family. One phone works fine with the smart family companion app while the other is t doing anything at all!!! Has this issue been fixed????
Hello thank you for reaching out to us CRIPPSJHC. We're sorry for the issues you're having with your Smart Family app on your device. Have you tried to uninstall and re-installing the application. Here's a link that can help: https://www.verizon.com/support/how-to-use-verizon-smart-family/
~Ivone
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