Transfer pin

[bzoey1st]

Verizon refused to create a transfer pin. I've had this number for 17 years. I switched to  the lifeline program. 
verified account several times, called, emailed. Refused to give a pin. Now they locked my number. 
I reported Verizon to the FCC 

[SynthpopAddict]

I thought that in order to get a transfer PIN you just had to login to your account and look for wherever they keep the "request a transfer PIN" if you're postpaid.  If however, you're prepaid, you have to go to a Verizon store and ask an employee to get you a PIN.  No idea why, but that was my experience.

[vzw_customer_support]

@bzoey1st  wrote: Verizon refused to create a transfer pin. I've had this number for 17 years. I switched to  the lifeline program.  verified account several times, called, emailed. Refused to give a pin. Now they locked my number.  I reported Verizon to the FCC 

We're sorry to hear that you're potentially leaving the Verizon family, but we want to make sure you ghet the help you need after 17 years. You can find the steps to get a Transfer PIN here: https://www.verizon.com/support/port-out-faqs/

We're sending you a Private Message so we can help as well. 

~Jesse