Voicemail Mailbox Number Not Valid

[Mleavitt787]

I am having problems setting up my voicemail.  When I open the phone app, and go to voicemail, the only option I have is “Call Voicemail”. Voicemail then asks me to enter my mail box number. When I enter my mailbox number, it tells me it is not valid. 

I have already tried all these things to fix it:

Dialing *86 (Just asks me to enter my mail box number again)

Resetting my voicemail password (Has an error)

Setting up voicemail using Verizon’s guide

[vzw_customer_support]

Hi Mleavitt, thanks for reaching out about your voicemail concern. We'll be sending a Private Note to gather more details. 

-Melissa