The Community is in Read-Only Mode as we get ready to unveil a brand-new experience. Stay tuned something amazing is on the way!
What does General have for cellular data? I can't find any details about it. https://matrix.zimage.com/_matrix/media/v3/download/ross154.net/roAKRVmNNgazozzMtlZbtiNa/IMG_3458.PNG for a screen shot/capture from my 12 mini's iOS v17.4.
Thank you for reading and hopefully answering soon.
Still no answers? I still see this problem since my colony uses the cheaper old 4 GB plan.
Ant, can you clarify for us, are you looking to understand the data usage that is showing for "General" within your device? While we are unable to access any specific data usage information for your device, we would recommend accessing Settings>General and then reviewing any possible features that are enabled there that could utilize data.
-Andi
Yes, I want to know what General is.
General is an option available within Settings of your iPhone device. There are a number of different options that are housed under "General" within your device Settings. To review all of the options that are available within this section of your device, please go to Settings>General from your device to see the additional options that are listed under "General". Please let us know if you have any additional questions after reviewing this information in your device.
@vzw_customer_support wrote: General is an option available within Settings of your iPhone device. There are a number of different options that are housed under "General" within your device Settings. To review all of the options that are available within this section of your device, please go to Settings>General from your device to see the additional options that are listed under "General". Please let us know if you have any additional questions after reviewing this information in your device.-Andi
Which of these general settings use cellular though? I already disabled its AirDrop and software update. Did I miss anything else in there?
Ant, we want to make sure that you know exactly where that data use is coming from. There's a couple of threads in the Apple forums about this same issue, and the consensus seems to be that "Genera" under data use are system services on your phone. Please try going to Settings > Cellular or Settings > Mobile Data and look under "System Services" for a breakdown of data being used.
Here's a link to a similar thread in the Apple forums: https://discussions.apple.com/thread/8470751?sortBy=best
~Jesse
@vzw_customer_support wrote: Ant, we want to make sure that you know exactly where that data use is coming from. There's a couple of threads in the Apple forums about this same issue, and the consensus seems to be that "Genera" under data use are system services on your phone. Please try going to Settings > Cellular or Settings > Mobile Data and look under "System Services" for a breakdown of data being used. Here's a link to a similar thread in the Apple forums: https://discussions.apple.com/thread/8470751?sortBy=best~Jesse
I just need to know what is in General as shown in my original post's https://matrix.zimage.com/_matrix/media/v3/download/ross154.net/roAKRVmNNgazozzMtlZbtiNa/IMG_3458.PNG screen shot/capture. I disabled a lot of cellular data apps and still see these big usages even within 30 mins once in a while. I only have 4 GB of data on legacy 4 GB plan so I need to figure out what is using so much.
Thanks for getting back to us, unfortunately, we're not able to pinpoint data usage any further than the information we have been able to provide earlier. Aside from apps, how else are you using your phone?
-Lauren
