Ever since the most recent software update, my phone auto locks its self(this feature is turned off). While I am using it. It also attempts to turn off and shows the slide to turn off option. (This is also while I am using it). Any suggestions?
Yes, I replaced it early this morning. Thanks
Sent from my iPhone
I can certainly understand how upsetting and inconvenient this must be for you Lukewarm81. Lets get your phone working right.
How often is this happening? Does it happen when accessing a certain app or function on the phone?
JohnB_VZWFollow us on Twitter @VZWSupportIf my response answered your question please click the ?Correct Answer? button under my response. This ensures others can benefit from our conversation. Thanks in advance for your help with this!!
Hey John,
It was happening no matter what I was doing with the phone. Even if I just say it on a table it would lock and ask to slide to power off. I looked online and found that I should hold the lock button and the home button until the phone soft resettled. This worked perfectly. It no longer auto locks.
Thank you for the follow up.
That's great, Lukewarm81. I'm glad its no longer auto locking. Thanks so much for keeping us posted. Have a wonderful day!
VanessaS_VZWFollow us on Twitter @VZWSupportIf my response answered your question please click the "Correct Answer" button under my response. This ensures others can benefit from our conversation. Thanks in advance for your help with this.
Looks like I spoke too soon, because it just stared back up again
