Last week my phone got wet. Contacted Verizon and they sent me to Asurion and come to find out my phone could be easily replaced but for $199!!!!!!!! WOW. That is ridiculous. And on top of that I'm not receiving a new phone, I'm receiving a refurbished phone. That is just insane to me. Don't ever get insurance because it is a waste of money and very frustrating. Now I'm stuck with an old phone and not due for an upgrade until next year. Great.