Receive up to $504 promo credit ($180 w/Welcome Unlimited, $360 w/ 5G Start, or $504 w/5G Do More, 5G Play More, 5G Get More or One Unlimited for iPhone plan (Welcome Unlimited and One Unlimited for iPhone plans can't be mixed w/other Unlimited plans; all lines on the account req'd on respective plans)) when you add a new smartphone line with your own 4G/5G smartphone on an eligible postpaid plan between 2/10/23 and 4/5/23. Promo credit applied over 36 months; promo credits end if eligibility requirements are no longer met.
$699.99 (128 GB only) device payment purchase or full retail purchase w/ new smartphone line on One Unlimited for iPhone (all lines on account req'd on plan), 5G Start, 5G Do More, 5G Play More or 5G Get More plan req'd. Less $699.99 promo credit applied over 36 mos.; promo credit ends if eligibility req’s are no longer met; 0% APR.
My screen went black and won't turn back on. The phone is working but you can't see anything on the screen.
Sounds like a hardware problem. I would suggest visiting the nearest Apple store and have it replaced.
I'm most definitely NOT a VZW employee. If a post answered your question, please mark it as the answer.
Before visiting an Apple store (if you live near one) be certain to schedule an appointment. Some Apple stores will still see you without an appointment but the wait can be long. And with the battery replacement thing going on for older iPhones I've read lines are very long at Apple stores.
If you have another iOS device download the Apple Store app to schedule an appointment. If you neeed to do it from a computer go here: Genius Bar Reservation and Apple Support Options - Apple - Click on Get Hardware Help
A blank screen on such a new phone is a concern to us, Cheryl2324. Ann154 and bd94s10 had a great idea to take your phone to Apple, and we also can help you from here. Had there been any damage to the screen around the time this started? Aside from being blank, does the screen appear to be responsive when touching it (i.e. triggering ?
LynnD_VZW Follow us on Twitter @VZWSupport If my response answered your question please click the �Correct Answer� button under my response. This ensures others can benefit from our conversation. Thanks in advance for your help with this!!