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can't get an alert tone for incoming texts
fjhelmer
Newbie
‎09-10-2018 12:00 PM

I can't get a sound when I have an incoming text message

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Re: can't get an alert tone for incoming texts
vzw_customer_support
Customer Service Rep
‎09-12-2018 12:10 PM

fjhelmer, We know the importance of hearing your text message notifications, we're here to help. When did the problem start? Do you have the text setting set to silent (settings, sounds and haptics, text tone)?

 

Trinette_VZW
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If my response answered your question please click the _Correct Answer_ button under my response. This ensures others can benefit from our conversation. Thanks in advance for your help with this!!

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