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iPhone X Poor Signal since iOS13

Hello,

It seems ever since the ios 13 update, my iPhone X has very very poor signal strength. I have made sure data and voice roaming is turned on, just updated to 13.2 yesterday, reset network settings several times, and took out and put back the SIM card several times. Is this an Apple issue or Verizon?

Comments

vzw_customer_support

Updates are always meant to bring improvements. Lets get this signal issue figured out. How is this impacting your service (calls, text, or data)? How many signal bars do you have? What are your cross streets and city of where this issue is happening? - AlbertoR_VZW

JennyRice

AlbertoR_VZW, the real struggle is not within Indianapolis, although my signal can vary from 2 bars to max. The struggle out where I live that I have not had an issue in the past. My husband has an iPhone 8 with no signal issues where we live. I barely get 1 bar with 3G or 1x data. I did not have any issues until the IOS13 update. It is very frustrating.

vzw_customer_support

We can certainly understand that it would be frustrating to be without a working phone. Let's continue to look into this. Are you noticing a difference in your signal when you are outdoors versus when you are indoors?

TabithaJ_VZW

JennyRice

no it's bad both indoors and out.

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