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I am unable to redeem the $100 prepaid visa giftcard. When I click the button to redeem I am greeted with an error message.
HTTP Status 500 - Filter execution threw an exception
type Exception report
message Filter execution threw an exception
description The server encountered an internal error that prevented it from fulfilling this request.
exception
javax.servlet.ServletException: Filter execution threw an exception
root cause
ava.lang.NoClassDefFoundError: Could not initialize class com.sun.identity.agents.log.AmAgentLogManager com.sun.identity.agents.filter.AuditResultHandler.initAmAgentLog(AuditResultHandler.java:181) com.sun.identity.agents.filter.AuditResultHandler.initialize(AuditResultHandler.java:57) com.sun.identity.agents.arch.ServiceFactory.getFilterResultHandlers(ServiceFactory.java:130) com.sun.identity.agents.filter.AmFilter.initResultHandlers(AmFilter.java:300) com.sun.identity.agents.filter.AmFilter.initialize(AmFilter.java:93) com.sun.identity.agents.arch.ServiceFactory.getAmFilter(ServiceFactory.java:151) com.sun.identity.agents.filter.AmFilterManager.getAmFilter(AmFilterManager.java:69) com.sun.identity.agents.filter.AmFilterManager.getAmFilterInstance(AmFilterManager.java:162) com.sun.identity.agents.filter.AmAgentBaseFilter.getAmFilterInstance(AmAgentBaseFilter.java:352) com.sun.identity.agents.filter.AmAgentBaseFilter.doFilter(AmAgentBaseFilter.java:68)
note The full stack trace of the root cause is available in the Apache Tomcat/8.0.32 logs.
Apache Tomcat/8.0.32
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