Amazon Promotion Link not showing up?

[kaiwaicheung]

I received email to redeem the amazon echo promo after signing up for new plan last month, but I do not see how to redeem under my verizon account. please advise???

[kh-gary]

Hi kaiwaicheung,

Your issue has been escalated to a Verizon agent. Please check your Private Message Inbox for a message from Verizon_Support. You can find your Inbox by clicking on your username at the top right corner of this page. Please direct all correspondence concerning your issue to the agents, who will be assisting you privately.