Good morning. I have received my new bill and I have a dispute. After the previous bill was increased by almost 100%, I called in and was promised a reduced rate of $45.99 per month as well as a retroactive adjustment. It appears this was forgotten as my current bill shows the inflated rate again. Please adjust my bill accordingly so I can pay the correct amount in advance of the due date.
Thank you.
Hi pinnerfamily,
Your issue has been escalated to a Verizon agent. Please check your Private Message Inbox for a message from Verizon_Support. You can find your Inbox by clicking on your username at the top right corner of this page. Please direct all correspondence concerning your issue to the agents who will be assisting you privately.
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