Derogatory Reported for Years old Charge Unknown to me

Question

Verizon just sent a very old charge for $57 from more than 8 years ago to collections before asking me for payment.  How can I get this paid and removed from my credit report which is in great shape otherwise? I'm not even sure what the charge is for.

I moved over to Verizon just after Christmas 2022 (2+ months ago) and was notified on 2/25/23 from a collection agency that they were trying to collect the $57. I was not notified by Verizon that I owed any amount and would be happy to pay much more just to keep it off of my credit report.

Verizon, can you please help me?

Thanks, much!

[Deleted User] · Accepted Answer

Hi malibubach,

Once an account is in collections, it is transferred from Verizon to a third-party collector. You will need to contact the collection agency for information or to file a dispute regarding your closed account.