I am facing a problem i am not able to reach customer care to deactivate my FIOS accounti moved from USa from urgent basis and on last day when i visited to FIOS office agent told me you have to deactiate using a call but i took a device to hand over to them to de activate my services.
but i had to catch a flight and i gave the device to my frient and catch the flight. now i chatted to custoer care and they are unable to close my account they said i have to call customer care and from india i am not able to reach customer care and when ever i get chance to connect it charge me a lot due to ISD calling. i am surprised there is no mail communication between fios cusomer and fios? help me to deactivate my account as i am getting billed for everyty month
You can cancel Monday - Friday 8:00 am - 6:00 pm (ET) by calling 1-844-837-2262. You'll need to provide your account number to cancel Fios, so have that handy when you call.
He is in INDIA so calling toll free is not going to do it.
he needs the non toll free number for contact out of country.
Hi Ali123,
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