Normally, when I make my online payment for my Verizon account (landline and enhanced High Speed Internet services) I receive a confirmation email within minutes. This month, however, I did not receive such a confirmation email, and I noticed the payment is still showing as "processing." Furthermore, when I checked my debit card account I see the payment is showing as "pending."
The only other thing I did out of the ordinary during this transaction was to update my address information, since I noticed it was incomplete and appeared as if it was changed. Actually, the Verizon payment sytem also appears as if it was overhauled/redesigned.
Any help would be appreciated, especially to avoid having to contact a Verizon representative by phone, which I dislike, esp. having to wait in queue.
