I am having a really difficult time switching five phone lines from At&t over to Verizon. Multiple billing errors including a bill sent prior to phones even being received, no customer support email, false promises and lies from the sales representative and a failure to add extra tablets as we requested. We have received all five phones, but not opened any of the boxes because of this nightmare experience. I have spent hours on the phone and in chats trying to get things resolved.
Should I cancel within the 30 day window before we even go any further?
