So aparently two returned payments cause Usage verification to restrict your account a month later after another payment was made that had no issues? and a week after payment arrangements had bene made with financial services for rest of balance? When you call usage verification they tell you that no one can over ride their restrictions, they ask for the entire amount. Sorry folks didn't mean to get laid off trying to work with you and you go ahead and restrict us without even letting us know except by an email 20 mins before the service is restricted? Little bit hard to send faxes on my job hunt when I CAN NOT make outgoing calls!!! I am reporting your department to the BBB and Blasting to facebook, twitter, and any other venue that I can. This is the most rediculous thing I have ever dealt with. People sometimes have returned payments on other bills all the time, has nothing to do with fraud. And Like I said a payment was made after that was fine. That is just a fancy word you want to throw in there to make is seem legitimate for what you are doing. However, I still get billed for VOD and Phone service even though I can't use it? Beisdes the fact that the Usage verification reps know they can't be overided and are rude and act better than you when talking with you. So angry and **bleep** off right I can't stop shaking!!!
