8 months after canceling verizon FIOS service I noticed I was reported as delinquent on my credit report. I then received letters and calls from a collection agency. Before then I never received a bill or any notice from Verizon that there was a past due bill. Verizon claims I owe over $1700 for a final bill and equipment they say was not returned. I returned the equipment and provided Verizon with the tracking number of the prepaid UPS slip they gave me. I offered to pay the final bill although I had never received it if they would remove the notice from my credit report as my family is attempting to purchase a house. They refused and said we had to pay the entire amount and nothing would be removed. They since sold to multiple collections which harassed me and made it difficult to obtain credit. Every time I disputed with one collection agency they sold to another. Finally I agreed to pay $850 to stop collections and I was told we could then ask Verizon to remove from the credit. We paid and now Verizon continues to say we owe they full amount and they will never remove from the credit. They also say they will continue to report as delinquent.
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