Thank you for the opportunity to explain my frustration with trying to pay on my account. I live in Florida, another home in NH. My son's phone is in MY name. I pay the bill! I log on to make a payment and enter my User name or the above phone number. I get to the enter password and hit a block! The temporary password is sent to my son's phone and he sends it to me and I enter it in an effort to create a new password. I get nowhere. All I'm trying to do is giv Verizon money!
Can you PLEASE help me?
Many thanks!
