First, Verizon told me that if I connect service with my company email, I would receive a discount. They would not tell me how much of a discount I would receive and I'd have to contact them later.
Later comes. I contact them and they tell me "sorry the discount is only available for two or more packages." When I inquired about the gift card, since the link redirected to a broken page on my account, they told me I had to wait 31 days.
Oh hey look it's been longer than that.
Tech support can't help me, telling me I have to contact "blackhawk" to get the gift card.
I'm about to go back to comcast. This is absolutely inexcusable. Paying a few dollars extra a month to not have to deal with this grossly incompetent company is worth it.
Hi TPMJB,
Your issue has been escalated to a Verizon agent. Please check your Private Message Inbox for a message from Verizon_Support. You can find your Inbox by clicking on your username at the top right corner of this page. Please direct all correspondence concerning your issue to the agents who will be assisting you privately.
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