Verizon disconnected my prepaid phone on Father's Day weekend. No reason. After of being transferred to many unconcerned employees, no answer. Then I was told possible fraud. That was proved wrong. After weeks, I was assured I would get a new phone number if I just paid the current monthly charge, which I was more than willing to do. That rep never called again. Typical Verizon.
After they cancelled my phone, they sent a bill for $700 for my land line which was cancelled years ago. Could Verizon be worse? That is affecting my credit rating.