when I try to login I get an announcement that I am locked out, and need to reset my password.
when I try change my password you send me a message that you cant help me at this time.
Its been over a week, How am I supposed to login????
Thanks
Hello, bobmo2. We understand how important it is to be able to access your account online. In a few moments, you should receive a Private Note from us. Please reply there, so we can get started!
*Gabriel
I'm trying to log into my account to use my phone again so I can make changes to my delayed departure.
Once again I cannot log into my account and #pmt doesnt work for me to add $.
Whats going on??
Help
@bobmo2 wrote: I'm trying to log into my account to use my phone again so I can make changes to my delayed departure.Once again I cannot log into my account and #pmt doesnt work for me to add $.Whats going on??Help
What did you find or do to resolve your issue in January, 2023?
I had lots of help from the Verizon community, but the bottom line was Verizon has a problem with opening your USA account while overseas.
At the moment I cant add any money to my account to continue my Travel pass. So its an even more serious problem than I had when I came here.
Hey, bobmo2. We completely understand how frustrating it is to have issues logging into your account. Please respond to our Private Note, so we can assist. Thank you.
*Valeria
