why is my bill high this month›

[Kafeel_AssistedCX]

this months bill is high. can someone please help with the explanation.

[rd1981]

I have had the same problem, I get my monthly notification of my bill being paid, and to my surprise, it is $30 higher. So now I have to call in and see why. I am also on the grandfathered plan as well. More money, more money, more money, and more.

[vzw_customer_support]

We know how important it is to manage your account, and we are here to help out with any questions you might have. To better assist you, we will be sending you a private note. 

~Freddy

[vzw_customer_support]

Hello, Kafeel_AssistedCX, I can understand how a bill that is higher than normal can cause concern. We can help you out with reviewing your statement. So we can best assist, we will be reaching out via Private Message.

-Lauren