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Having some issues with my 13 Pro Max and thought I would give VZW a call to see about finally doing an upgrade. My bill is currently $114, and I have Apple Music as well as Hulu bundled with it. Well, upgrading to a 16 Pro Max will lower the cost of my service, but because Apple Music and Hulu are no longer a included bundle option, as well as the $5.55 payment for the device due to promotion, my bill would go up to over $130 per month...for 1 LINE!!! After 15 years of being a customer, I would think they would treat you better than that. Needless to say, I am shopping around now. Very disappointing. They are starting to remind me of Spectrum!!!
Thank you for your loyalty of 15 years, we want to review the options available and have sent you a private note. ~Pam
We reached out over Private Message to address your upgrade and pricing concerns. Naturally, since this is specific to your account and pricing, we’d need to continue via Private Message so we can verify your account. Please contact us if you still need support.
-John
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