Hi! Can someone help me? I upgraded my iPhone 12 to the 15. I received a popup saying they would credit me $200 to use in my next Verizon purchase. It said it would be in the account after check out. 3 days I have nothing. Am i not looking in the correct place? Was it a lie? I wanted to use it towards something but i donโt see any credit. Thank you!!
Congratulations on your new phone, Kara_tastic! We hope you are continuing to enjoy your new iPhone. So that we can better assist, let's gather some additional information about the offer that you are inquiring about. You shared that this offer was a pop up offer, do you recall any additional details that the offer was showing? Was the $200 offer showing any additional details on the order screen or in your order confirmation details?
-Andi
Hi and thank you! It was after i entered my credit card info on the Verizon app. I donโt remember the correct wording, but it said that I would receive $200 credit to use on my next purchase Which is great cause I saw that I liked ๐
Thank you for those additional details. We will be reaching out to you in Private Message so that we can access your account to investigate further.
-Andi
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