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I went to Verizon 2161 mall road , Monroe mi 48162. They messed up my phone we plan I was happy with and they lied to me about how much my bill was going up.my bill was only supposed to go up 40 dollars and but after the sales men said he would ad an extra line and add service like more hotspot . I didn’t want an extra line and my bill went up 165. That’s a big difference.
We pride ourselves on transparency and are happy to help review your account with you. Sending a private note now.
-Anthony
We're sorry to hear about your store experience and the increase to your bill. We sent you a Private Message but didn't get around to fully resolving your billing issues. Please reply to our Private Message so we can review your billing concerns. If anyone else has feedback about a store visit, please submit feedback through the My Verizon app. Just click on Support > V Team toolkit > Store visit feedback. You can also view your bill by following the steps here: https://www.verizon.com/support/knowledge-base-205733/
~Jesse
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