$50/month with no qualifying mobile plan and AutoPay for 5G home, MIS-LEADED
speedbirdone
Enthusiast - Level 1

https://www.verizon.com/support/5g-home-faqs/#cost

"$50/month with no qualifying mobile plan and AutoPay"  showed in Verizon web site and that's the reason I applied for Verizon 5G home.  After the 2nd month,  I received a bill for $60 instead of $50.  I chatted with an agent and she told me the $10 autopay discount only apply to verizon phone plan, not the sole 5G home plan.   I feel being mis-leaded.  Could someone from Verizon confirm this please?

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vzw_customer_support
Customer Service Rep

I'm so sorry to hear of all the confusion surrounding your 5G Home Plan, you are correct and confirmed by the link there is a $50 option. It sounds like you may not have a qualifying payment option set up. So we can have a closer look we will be sending a Private Note.  

-Melissa

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