Account Cancelled//I want it back-need it back

thedarkdade
Enthusiast - Level 2

I been going thru financial hardships and been in hospital all this month for large mass which was cancerous. I haven't been able to speak let alone move. I had someone take care of my bill for me . However, they checked my email and now I got a auto message saying account has been terminated. The account was just paid in full at 3:00am CST but the payment/s were pulled from a checking account. 

Can I still get this restored? I cant get a hold of anyone at Verizon and everything is close now since its 4:00am

 

Receipt for Verizon Wireless
Amount PAID $200.00

Receipt for Verizon Wireless
Amount PAID : $226.92

 

 

 


Contact us immediately
Sat, Jun 8, 1:17 PM (2 days ago)

Hi XXXX

You have less than 48 hours to pay $426.92 before your account may be sent to outside collections.

Please contact Verizon immediately to discuss your options with a representative.

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thedarkdade
Enthusiast - Level 2

I am on my 5th transfer and no one has helped me. 

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thedarkdade
Enthusiast - Level 2

ISSUE RESOLVED  ISSUE RESOLVED ISSUE RESOLVED ISSUE RESOLVED 

vzw_customer_support
Community Manager
Community Manager

Hello, thedarkdade. First and foremost, wishing you all the best regarding your medical concerns. Help is here as we definitely want to keep your account active. I see it has been two days since you posted this. Has the account been canceled or is it still active? Please advise. 

 

-Natasha

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