My account was hacked. They purchased a iphone and watch, along with the lines under my account. I file a fraud claim. which i was found not at fault...Verizon removes the lines, phone and watch from my account.
Disconnects my service because they say i owe the $2000 from the fraudulent devices
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Problem solved. Big Thanks to Peter!! Out of all the reps i talked to Peter was the only one who could make things happen....This Thanksgiving is on you Peter!! 🙌🏾 🙌🏾 💪🏾 100
emandem999, we're so sorry to read about your experience, and would like to take a closer look at your account, and fraud claim. To best assist, we'll be sending a Private Message.
~Izzy
Problem solved. Big Thanks to Peter!! Out of all the reps i talked to Peter was the only one who could make things happen....This Thanksgiving is on you Peter!! 🙌🏾 🙌🏾 💪🏾 100
Thank you for sharing this update with the community, @emandem999! We're happy to hear that Peter was able to take care of this for you. We'll be sure to share your feedback with the appropriate team.
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