Account holder has died and my mom needs to pay bill

HatsOffNJ
Newbie

Hi, hope someone can help me. My dad passed away recently and my elderly mom needs to pay bills. We know a Verizon payment is due this week but we can't locate any paperwork with the account number. She says the bill went to his email, they didn't get a paper bill. I am worried about her losing phone and internet service. 

no idea what to do to get this resolved.

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vzw_customer_support
Customer Service Rep

 

Hey there, HatsOffNJ! Thanks for reaching out to us. Sorry for your loss. We would like to help get your mom set up for success with the account. We will need to reach out via Private Message to better assist you. -Nikki

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