I was enrolled in autopay before and was receiving the discount but i noticed a while ago i was not enrolled in autopay anymore and my account is restricted from using a bank account as a payment method so i cant get the discount anymore.
It doesnt even say why my account is restricted so im wondering if anyone can help me?
Eefman, we definitely want to get you the answers you need, and we'd be happy to take a closer look at your account to shed some light on your payment options. To best assist, we'll be sending a Private Message.
Hello, noviibun. Help is here. Please tell us more. Which type of payment method for checking are you using, meaning, is it a regular checking or savings account? A money market account or a CD? When you attempted to add the payment method, did you receive an error message? If yes, what did it say exactly?
I was enrolled in autopay before and was receiving the discount but i noticed a while ago i was not enrolled in autopay anymore and my account is restricted from using a bank account as a payment method so i cant get the discount anymore.
It doesnt even say why my account is restricted so im wondering if anyone can help me?
Same issue. If I can't receive the autopay discount, I will be gong back to tmobile.
I am considering porting my numbers bank to tmobile. Whenever I try to do autopay , it says my account is restricted from using my checking. I do not want a Verizon credit card and no other debit or credit cards allow the discount. This seems odd.
