Account suspended after payment

[Natureboi86]

I’ve paid my past due bill to restore my service I got a text saying I’m all caught up and no more action needed but it’s been a few hours and my phone service is still suspended 

[vzw_customer_support · Accepted solution]

Hello Natureboi86:

Thank you for alerting us of this issue. It does take approximately an hour after settling your balance for service to be restored. Please reach out by private note if you're still experiencing issues with your service.

Moderator: Here is some additional information about setting up a payment arrangement: Make a payment arrangement to pay your mobile bill FAQs.