At a Verizon store I was swapped from prepaid to post paid. I was told my account would be closed and I would no longer be billed for prepaid.

Robbyibarra
Enthusiast - Level 1

I was falsely billed $90 for the old prepaid cancelled accounts and after calling 5 times for over 2 hours I was only refunded half. I need help

1 Reply
vzw_customer_support
Customer Service Rep

Hi, Robbyibarra! Thanks so much for contacting us. I'll be very happy to resolve your billing questions. I'm going to send you a Private Note.

*Becky

0 Likes