I spoke to six different representatives before anyone even asked me for specific details about my profile and I cannot seem to get the ETF credit. When I started my service the representative told me I was getting 300 mpbs but that not what I got and my service went out when it rained. There's no ETA for my rebate either. The rep kept insisting on closing my broadband service and refused to let me speak to the
manager.
Oh, no! Dealing with service issues can be frustrating, especially if you are encountering a bad connection. Verizon is here to help.
If you encounter any tech issues in the future, do not hesitate to use our Troubleshooting Assistant for further support: https://www.verizonwireless.
We sent you a Private Message. Please review at your earliest convenience.
~Gilbert
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