Phone service is considered a utility service. When electricity is off or water is off, they are loosing money until it’s turned back on and they quickly work to get the service back. But phone utility, even if you continually do not have service, you have to pay for the service, why?
We understand the importance of having reliable service. Our goal is to help you in the best way possible. Please tell us more, what exactly is going on with your account?
~Gilbert
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