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I transferred from T-Mobile several months ago and ever since I have had issues every single month when my bill comes due. Three times, I have had to pay an extra 10$ per line because of billing issues. Charged a fee when I had to go in to the store to pay with cash. This makes the third time I have had issues with them telling me my number is being ported (It's almost been around six months). Customer service is god awful, nothing but a constant headache. Maybe someone else has had better experience but I am definitely not one of them. At this point I will be paying my phone off and leaving. It just isn't worth the constant hassle at every single turn.
We are truly sorry about the whole ordeal and would like to help with all your concerns. I'll be sending you a Private Message, please reply asap, so we can get started.
~Maria
We had sent a Private Message to continue the discussion related to your billing concerns. This issue is specific to an individual account, so we will need to continue in Private Message to fully resolve the concern. Please contact us if you still need support. -Dee
Start a new topic or ask questions in the open forum.
