Billing Issue

Hav5
Newbie

I have dealt with my bill consistently going up since November. I have called Verizon each month and they assure me that the bill will be taken care of properly. It is now May and I still have to call in as if I work part-time for Verizon. Has anyone else dealt with this issue? Each time I call in they reassure me that theyโ€™re making notes that everything will be better next month. Nothing ever changes

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vzw_customer_support
Customer Service Rep

We understand how important consistency and transparency in your billing is. We are happy to help, sending a private note now.

-Anthony

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