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I have been over charged since the very first month . I started with them in 02/25 it is currently 10/25. And they charge twice a month 7th & the 30th . They have changed my bill numerous times and I have to call every bill cycle to ask them to remove over charges they sometimes don’t get back to me in over a day when requesting a call back and then Im charged for late fees . This is ridiculous
Hi Natassiatyner, we never want our customers being overcharged or paying twice a month. This concerns us, we'll be reaching out shortly via Private Note for further assistance.
~Brian
We've sent you a Private Message to continue our discussion about the changes on your bill. Our priority is to ensure you always get the correct charges for the services you pay for. To ensure we can fully confirm the resolution and verify your account details, please reach out to us via Private Message. We're here to help if you still need assistance getting this resolved.
-Sarge
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