Billing after cancelation
Ldj3492
Newbie

Switched to AT&T in February 2023. Still being billed but online account was cancelled after the switch. Only get automated rep with CS and billing dept. Wrote letter in November explaining the issue and no response. I just need to speak to a real person and sort it out. This is frustrating especially as I'm deployed often with the Army. Need help now.

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vzw_customer_support
Customer Service Rep

Ldj3492, I'm sorry to hear you're no longer with us. Nevertheless, we certianly want to help resolve any issues you've been having. I'd be happy to look at things with you, and see what we can do, I'm sending a Private Message. 

-John

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