we traded in 2 iPhone 7’s in the same week. Some how on the bill there is an error. One is billed as 22.23 a month the other is billed as 2,78 a month. I have tried calling every month, going to the corporate stores, Facebook, instagram and multiple other methods of contacting you. It gets fixed for a month then reverts back. I am so frustrated that I am now researching contacting the FCC and going to small claims court since I have unable to resolve any other way
Abc354, thank you for taking your time to share this experience. You have invested valuable time and just want answers. You are here with experts to review your account, promotions, and billing for accuracy. Let’s look at the details together and if Verizon has made an error, we will correct today. Please reply to the private message that will follow to get started.
-Deb
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