Thank you for reaching out. Could you provide us with additional details of the issue you are having?
~Freddy
The issue is that I am honestly sick of all the running around and calling customer support and getting different agents withs different promises and not at all getting what I signed up for. My bill is outrageous and been given 5 different prices to be my monthly bill. And told on 3 different situations that I would get a follow up call never happened. Been straight up told I am in the wrong in one instance and to just pay it. Outrageous. Is this really how you treat customers. I was with my last provider for over 15 yrs and gave them up cause I was wined and dined about how you were a better bargain and better provider. But yet when I signed on in August only 2 months ago I have already paid almost 300 and now another 450 something dollar bill. Seriously for 2 lines and internet that's supposed to be free. That's almost $700 dollars for a little over 2 and a half months. In what way is that any kind of bargain or deal. I have been trying to solve this within your company and have gotten nothing or no where. Now I am forced to go outside the circle and contact the FCC, BBB, and the media cause my contract with you and the fight I have been through. It's unfair to me and my family what is going on. No one has contacted me yet to try and resolve this
Staying on top of your bill is always important, and we're sorry to read that you haven't been able to receive an answer on your bill. To better assist you, we will be sending you a private message.
~Freddy
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