Can't add my Verizon Gift card as payment

[KevinJHQ]

Please PM me. I have a 100 verizon gift card. In the past i just added it to pay my bill partially.  Now it doesn't show the option to add gift card anymore. Only shows debit/credit and bank wire as options.

[vzw_customer_support]

We'd be happy to help you figure out what's going on with your payment options! Please be on the lookout for a Private Message so we can help.

~Jesse

[denis467]

Same problem here

It says gift card payments restricted

[vzw_customer_support]

I'm sorry you are having difficulties with a gift card, denis467. Where are you trying to use the gift card? Were you trying to pay a Verizon bill? Please tell us more. -Joe

[Simon-SM]

Same here.  I have 3x$200 giftcards.  I was able to use 1 last month.  When I tried to use another one this month,  it doesn't show the option to add gift card anymore. Only shows debit/credit and bank wire as options.

[vzw_customer_support]

We're sorry to read that you're having issues with making your payment, we'll be glad to help out. Are you trying to process this on the app or the website? Have you tried using the card at a store?

~Freddy

[Daniel860703]

Same here. It only shows card and bank option. No gift card option. See the attached.

[Daniel860703]

I mean, I'm trying to use the gift card to pay my wireless bills.

[vzw_customer_support]

We are sorry to read that you are running into issues when using the gift card. Since you are trying to make a payment we would recommend calling in at 800-922-0204, so we can further assist.

-Bryan

[vzw_customer_support]

Hey there, Daniel860703, sorry to hear you're running into an issue with using your gift card! Do you currently have an outstanding balance on your account?

-Lauren

[Daniel860703]

@vzw_customer_support 

No. Currently it's $0 and I tried it just putting some numbers on "Other amount" . 

[Daniel860703]

@vzw_customer_support 

No. Currently it's $0 and I tried it just putting some numbers on "Other amount" .