Can't add my Verizon Gift card as payment
KevinJHQ
Newbie

Please PM me. I have a 100 verizon gift card. In the past i just added it to pay my bill partially.  Now it doesn't show the option to add gift card anymore. Only shows debit/credit and bank wire as options.

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vzw_customer_support
Customer Service Rep

We'd be happy to help you figure out what's going on with your payment options! Please be on the lookout for a Private Message so we can help.

~Jesse

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denis467
Newbie

Same problem here

It says gift card payments restricted

 

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vzw_customer_support
Customer Service Rep

 

I'm sorry you are having difficulties with a gift card, denis467. Where are you trying to use the gift card? Were you trying to pay a Verizon bill? Please tell us more. -Joe

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Simon-SM
Newbie

Same here.  I have 3x$200 giftcards.  I was able to use 1 last month.  When I tried to use another one this month,  it doesn't show the option to add gift card anymore. Only shows debit/credit and bank wire as options.

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vzw_customer_support
Customer Service Rep

We're sorry to read that you're having issues with making your payment, we'll be glad to help out. Are you trying to process this on the app or the website? Have you tried using the card at a store?

~Freddy

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