Can't claim $100 gift card

Like many others I am unable to claim my $100 Verizon gift card. There are two options to redeem. Both link to 404 timeout pages when logged into my account or redirect back to the same page. On the app it throws a popup error. I tried contacting a support agent who gave me a number to call which was a dead end after 90 minutes on hold. Was wondering if you could direct me to a solution like the dozens of others posting here about the same issue. Thank you.

Re: Can't claim $100 gift card
Moderator Emeritus

Hi Blastaa,

Your issue has been escalated to a Verizon agent. Please check your Private Messenger Inbox for a message from a Verizon Support agent. You can find your Inbox by clicking on your username at the top right corner of this page and then clicking the envelope icon that appears at the top of the menu. Response times may vary. Please continue to check your Inbox for a reply from a Verizon agent. Please direct all correspondence concerning your issue to the agents who will be assisting you privately.